Job Description
Job Description
Responsibilities:
- Greet customers immediately in a professional and friendly manner.
- Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
- Point out any sales, specials, or new merchandise to customers.
- Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
- Ensure merchandise displays are stocked, clean, and appealing to customers.
- Maintain updated customer mailing lists.
- Become familiar and efficient with all phases of the computer system required for P&A management.
- Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
- Assist service technicians in determining parts and accessories requirements for individual jobs.
- Recommend related parts which may be required for a job.
- Supply cost of parts information on repair orders.
- Update inventory control system and parts catalogue.
- Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.
Prerequisites:
- Outstanding customer service skills
- Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV
- Valid driver's license
- Ability to work Tuesday through Saturday -- minimum of 8-hours per day
Skills
Computer Systemsunmatched
Credit Cardsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Driver's Licenseunmatched
Inventory Control Systemunmatched
Maintenance Servicesunmatched
Physical Inventoryunmatched
Repair Ordersunmatched
Salesunmatched
Systems Maintenanceunmatched
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