We are hiring for a Parts Coordinator in the Smyrna, GA area.
This position is primarily responsible for helping to keep track and publish policies relating to all phases of Parts Department activities.
Base salary estimated at $45-$48K + 100% paid Employee benefits and 70% for Family & Children!
Responsibilities:
Assists with administrative duties: answering parts department phone calls and e-mail correspondence, filing, and preparing documents for parts department.
Maintains and updates Parts Department employees schedule
Assists with the coordination of projects associated with Parts Department
Assists with preparation of technical documents and maintenance procedures
Assists managers with updating SOPs
Collects, sorts, updates, and determines all information and enters data into spreadsheets and any other programs with minimal errors.
Liaises with internal and external parties, assess programs, and resolve issues and concerns, ensuring client satisfaction.
Oversees all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement
Establishes a standard set of service requirements; assist in training workshop to ensure all parts department employees fully understand the requirements and can follow it precisely
Interacts with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully
Creates reports, making recommendations for areas that can be improved and presenting the information when requested.
Works with sales and service employees, answering their questions, providing instruction and guidelines and demonstrating the best service techniques for them
Analyzes sales reports and client account information to gain insight into the best way to provide service for specific clients.
Performs any other duties assigned or delegated by manager
Complies with the company's policies and procedures.
Incorporates corporate principles and values. (Corporate principles: generate affluence for people and society. Maintain company growth by providing high level of technology and service.) (Values: customer satisfaction, continuous improvement, and discipline and vitality) into your work and in your teams work.
Required:
To perform this job successfully, an individual should be highly proficient with MS Office (Word, Excel, Power Point).
Must have high initiative
Outstanding written and verbal communication and interpersonal abilities.
Excellent organizational and time management skills.
Experience working in data entry software and maintaining and organizing and updating detailed information.
Capable of focusing for long periods and perform quickly and accurately.
Capable of updating and transferring information with minimal errors.
Capable of managing multiple projects at one time.
Customer service oriented good people skills is a must, individual must build strong relationships with our partners and service providers to ensure clients receive the best care possible.
Preferred:
Associate Degree in Business Administration
Minimum of 3 years experience in keeping and managing multiple records/data preferred.
Numbers & Facts
Location
Smyrna, GA
Salary
$45,000–$48,000 Per Year
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Business Administrationunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Employee Benefitsunmatched
Interpersonal Skillsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Program Evaluationunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Records Managementunmatched
Reporting Skillsunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Sales Analysisunmatched
Software Administrationunmatched
Spreadsheetsunmatched
Standard Operating Procedures (SOP)unmatched
Team Playerunmatched
Technical Writingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training/Teachingunmatched
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