Parts Counter Person - Construction Equipment
Sign-on Bonus: $2,000
At Arnold Machinery, we know that exceptional customer satisfaction starts with a dedicated team. We have built the most comprehensive machinery support team in the western United States, and our employees are the driving force behind our success.
Essential Job Functions
Customer Service:
Accurately assess customer parts needs, both via phone and in-person.
Research and input parts orders into the computer system.
Pull parts from the warehouse for customers at the counter.
Place backorders with vendors and create accurate purchase orders.
Warehouse Support (when needed):
Stock incoming orders and pull parts for service requests.
Complete cycle inventory counts.
Assist the Parts Manager with various tasks.
Non-Essential Job Functions
- Maintain a clean and organized workstation and warehouse.
- Help prepare for parts inventory.
- Perform clerical tasks like filing, answering phones, etc.
Job Requirements
- Forklift certification or willingness to complete training.
- Ability to drive a company vehicle.
- Basic computer skills (Microsoft Excel & Word).
- Excellent communication skills.
- Ability to maintain a clean and efficient work environment.
- Stay up-to-date with product knowledge and improvements.
- Collaborate with management and coworkers on work-related matters.
Physical Demands
- Frequent walking, bending, lifting (up to 60 lbs.), and reaching.
- Ability to work on uneven terrain and climb ladders or get in/out of equipment.
- Ability to read work tickets, parts books, and computer screens.
- Effective communication by radio, phone, or in person.
- Ability to sit for long periods at a workstation.
Environmental Conditions
- Exposure to irregular noise, temperature variations, and occasional harsh substances or odors in both office and warehouse settings.
Accommodations
- Reasonable accommodations will be considered for both essential and non-essential job functions.
Benefits
- Paid Sick Leave, Vacation, and Holidays.
- 100% Company-paid medical premiums for employees and their families.
- Dental and Vision plans.
- 401(k) with company match.
- Quarterly and Yearly bonus programs.
- Company Stock received to associates with 5+ years of service
Note: This job description is not all-inclusive. Employees may perform other related duties as needed.
Equal Opportunity Employer
Arnold Machinery is an equal-opportunity employer. We do not discriminate against individuals based on physical or mental disabilities, and we provide reasonable accommodations when required.