We are seeking a dependable and customer-focused Parts Counter Sales Associate to join our team. This position is responsible for assisting customers with parts purchases, answering phones, providing pricing and product information, and supporting the service department with parts needs. Forklift training may be provided.
Responsibilities
Sell parts to retail customers, service technicians, and phone customers.
Assist customers in selecting the correct parts in a friendly and professional manner.
Answer incoming phone calls and provide pricing, availability, and product information.
Inform customers of related parts, accessories, promotions, and special offers.
Process over-the-counter, shop, and telephone parts orders accurately.
Maintain product knowledge and assist with inventory organization.
Qualifications
High school diploma or GED preferred.
Basic math, communication, and problem-solving skills.
Strong customer service skills and a positive attitude.
Ability to work independently and as part of a team.
Requirements
Valid driver's license required.
Ability to obtain forklift certification (training provided if needed).
Physical Requirements
Ability to sit, stand, walk, bend, and climb throughout the workday.
Ability to lift and carry up to 50 pounds.
Ability to work in a warehouse and parts department environment.
Personnel Resources is an Equal Opportunity Employer.
#IND
Numbers & Facts
Location
Dothan, AL
Skills
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Forkliftunmatched
High School Diplomaunmatched
Lift/Move 50 Poundsunmatched
Mathematicsunmatched
Parts Salesunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product Pricingunmatched
Product Supportunmatched
Promotional Programsunmatched
Purchasing/Procurementunmatched
Retail Salesunmatched
Salesunmatched
Special Offersunmatched
Team Playerunmatched
Telephone Skillsunmatched
Warehousingunmatched
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