Parts Counter Sales Representative

Milton CAT

Wareham, Massachusetts

JOB DETAILS
SALARY
SKILLS
Back Orders, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Detail Oriented, Distribution Services, Diversity, Driver's License, Federal Contracts, High School Diploma, Lift/Move 50 Pounds, Mathematics, On Call, Order Processing, Parts Sales, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Resolve Customer Issues, Sales Closing Skills, Scripting (Scripting Languages), Technical Research, Telephone Skills, Time Management, Training/Teaching, Warehousing, Willing to Travel
LOCATION
Wareham, Massachusetts
POSTED
5 days ago
Overview:

Parts Counter Sales Representatives are responsible for front-line customer service in a variety of parts ordering functions. Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts and data entry.

 

Pay Rate: $23.00 per hour based upon experience.

Responsibilities:
  • First Shift Monday-Friday, with occasional Saturday morning hours.
  • Ability to travel to other locations in the MA/RI region for coverage.
  • Monitor and close open sales orders and purchase orders.
  • Greet all customers and answer phones in a polite and timely fashion.
  • Utilize formatted phone script when answering calls.
  • Process customer and shop orders, back orders, credits and quotes.
  • Look up parts via supplied computer programs for CAT and other brands we service.
  • Handle cash and credit payments and returns per procedures.
  • Resolve customer issues or concerns as necessary.
  • Assist with other administrative needs.
  • Assisting customers after hours when on call.
  • Assist with preparing and maintaining merchandise displays.
  • Able and willing to perform warehouse duties as assigned.
  • Perform other related duties as assigned.
Qualifications:
  • High School Diploma or (GED) equivalent.
  • Advanced PC skills with the ability to learn and teach others.
  • Flexibility to work extended hours and overtime as needed.
  • Strong verbal communication skills.
  • Strong problem-solving skills.
  • Detail oriented with a high level of accuracy. Basic math skills.
  • Able to lift 50 pounds.
  • Valid driver's license and good driving record.
  • Able to work in a dynamic, fast-paced distribution center environment.
  • bility to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work with minimal supervision.

 

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

 

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

 

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace. 

About the Company

M

Milton CAT

Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York.

We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and over 1,000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand.

The company has two main divisions; Earthmoving and Power Systems.

The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors.

The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that develops customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines and the on-highway truck engine business is an important component for all our locations. Our Power Systems service technicians also work on bus and mobile home engines and they support natural gas distribution working at pipeline compressor stations.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race,  color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Retail
FOUNDED
1960
WEBSITE
http://www.MiltonCAT.com