The Parts Counterperson is responsible for greeting customer in a professional and courteous manner and selling parts and accessories.
BENEFITS:
- Medical, Dental & Vision Insurance
- 401k
- Paid Training
- 5 Paid Holidays per year
RESPONSIBILITIES:
- Provide accurate and professional service to Walker Automotive customers
- Ensures all items are billed out and priced correctly
- Utilizes all resources in obtaining parts to fill all order requests while maintaining sound business practices and excellent CSI
- Either special orders or locates parts that are not in stock at time of order
- Maintains lost sales
- Follows up with customers during the order process keeping them informed as to the progress of their order
- Expedites delivery of parts to the customers using available resources
- Answers the phone promptly and courteously
- Promotes additional sales through product/technical knowledge and associated selling techniques ensuring customer satisfaction and maximum profitability
- Abides by company policies and procedures
- Keeps assigned work area neat and clean
- Keeps all catalogs and parts information up to date
- Assists in taking perpetual and physical inventories
- Assists in putting stock away
- Fills in for other employees as necessary
- Attends training seminars/classes in or away from the dealership as necessary
- Attends department/dealership meetings as scheduled
- Perform all other duties as assigned
REQUIREMENTS:
- Have quality customer service skills
- Outgoing personality with a great attitude
- Clean a clean & valid driver's license
- Must be willing to submit to a drug screen and background check prior to employment
Hours: Monday - Friday 7:30 am - 5:30 pm. No weekends!