Parts Inbound Manager

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Description

Job Description Statement:

Lead and coordinate all logistical operations related to inbound parts at Block Imaging, ensuring seamless execution from start to finish. Provide comprehensive logistical support for all parts purchased and sold across Block Imaging companies. Champion the efficient movement of parts by overseeing transportation, warehousing, storage, inventory control, import/export processes, and operational handoffs-driving excellence, accuracy, and reliability at every stage.

Culture Fit:

Strengthen Block Imaging's mission of 'People Matter' by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

• Lead and advise the team on all inbound logistics matters, handling escalations and ensuring smooth, accurate parts movement.
• Ensure a high level of satisfaction among customers, buyers, sellers, and vendors regarding inbound logistics performance.
• Oversee all aspects of inbound parts planning and execution, including budgeting, timing, carrier relationships, and cost analysis.
• Maintain accurate, timely data across company systems and ensure compliance with all required government reporting for import/export activities.
• Continuously improve processes, support strategic planning, and collaborate with leadership and HR on organizational structure and team performance.
• Ensure parts are received accurately and efficiently to meet or exceed customer expectations for quality, ease of use, and timeliness.
• Lead and develop team members by setting clear direction, priorities, and expectations; providing regular feedback; and modeling organizational values to foster a healthy, trust-based culture of accountability and growth.
• Driving and vehicle operation are essential functions of this role.
• Other duties as assigned.

Requirements

Role Competencies:

• Lead and support the team on all inbound logistics matters, resolving escalations and ensuring smooth, compliant parts movement-including import/export requirements and government reporting.
• Ensure strong customer, buyer, seller, and vendor satisfaction with all inbound logistics performance.
• Plan and direct inbound parts operations, meeting budget, timing, and quality expectations while maintaining accurate company data and KPIs.
• Collaborate with the Director of Parts Operations and HR on organizational structure, team performance, and strategic operational planning.
• Strengthen carrier relationships, manage escalations, and develop cost analysis to optimize receiving/shipping decisions.
• Drive continuous process improvements that enhance efficiency, output, and overall operational excellence.
• Maintain technical knowledge of medical imaging equipment and use strong communication and software skills (Excel, Word, Outlook, Salesforce) to support high-quality, timely shipments.

Experience and Education Requirements:

Preferred Experience

• 2-3 years year experience in medical imaging equipment movement logistics, or equivalent experience.

Education (or equivalent experience)

• B.S. degree in Supply Chain Management or equivalent experience.

Preferred Certifications

• N/A

Travel Requirements:

Frequent driving 30%+, load, transport, deliver parts/equipment. Meet driver eligibility requirements. Minimum age 21, refer to company vehicle policy.

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

• Ability to stand, walk, and move continuously for extended periods.
• Frequent bending, stooping, reaching, and lifting.
• Ability to lift, carry, push, and pull items weighing up to 25-75 pounds regularly; heavier lifting may be required with assistance.
• Manual dexterity for handling tools, equipment, and materials.
• Ability to operate warehouse equipment (e.g., pallet jacks, forklifts)
• Visual and auditory ability to operate machinery.
• Potential exposure to machinery, noise, and hazardous materials. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

Block Imaging Parts & Service is an Equal Opportunity Employer

Block Imaging is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Block Imaging is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance during the application or interview process, please contact HR.