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Parts Lead, Dealership Operations

Carvana

Avon Lake, OH

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JOB DETAILS
SKILLS
Analysis Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Satisfaction, Driver's License, Establish Priorities, Facilities Management, Leadership, Lean Manufacturing, Mentoring, Metrics, OEM (Original Equipment Manufacturer), Operational Improvement, Performance Management, Performance Reviews, Presentation/Verbal Skills, Process Improvement, Production Systems, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Avon Lake, OH
POSTED
11 days ago

About the team and position

The Parts Lead, Dealership Operations is responsible for the success of the dealership's parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

What you'll be doing

Management – Parts 

  • Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
  • Continuously improve customer experience, speed of service, and first-time fix rate.

People Leadership & Development

  • Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders. 
  • Deliver competency-based feedback and performance reviews to drive accountability and growth.
  • Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
  • Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement

  • Identify and prioritize opportunities for process and performance improvement across fixed operations.
  • Hold teams accountable for measurable results from continuous improvement efforts.

What you should have

  • Minimum of 2 years of management experience either in automotive or a lean manufacturing environment
  • A valid driver's license + clean driving record
  • Proven track record of leading and developing associates
  • Proven ability to obtain project deliverables and company metrics
  • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
  • Excellent oral and written communications skills
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision-making ability
  • Proficient computer skills

About the Company

C

Carvana

WHY CARVANA

-Our work environment is second to none in the industry 
-Excellent schedule that allows for work/life balance
-We encourage health and fitness ...Fit Bits for everyone!
-100% employer paid Healthcare Premium; 401k match (All teammates qualify) 
-A Leadership Team that listens and is geared toward teammate engagement/development
-Tons of Fun. Dodgeball, Flag Football, Basketball Tournaments, Wing Eating Contests, etc.
-Competitive hourly wage

WHAT TO EXPECT

-Lower mileage, newer cars
-Inspect and recondition wholesale vehicles
-Standardized, production based work

If you or anyone you know may be interested in a role with Carvana please respond to this posting...

Never heard of us? Check out our career page and YouTube video of the first ever Car Vending Machine... 

Career Page
Car Vending Machine

REQUIRED SKILLS AND EXPERIENCE

  • High School Diploma or equivalent is desirable
  • Must be 18 years of age and have a valid driver’s license
  • Must have no more than two moving violations in the last three years or DUI
  • Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner
  • Ability to multitask and prioritize effectively
  • Excellent interpersonal and leadership skills
  • Possess the energy and drive to accomplish goals, meet deadlines and find solutions
  • Hiring is contingent on passing a complete background check and drug screening

LEGAL

Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship.

Hiring is contingent on passing a complete background check as well as a driving record check. You must possess a valid driver's license and have a clean driving record. 

Carvana is a tobacco free company which includes all forms of tobacco. All Carvana properties are subject to our tobacco free standards
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
2012
WEBSITE
http://www.carvana.com

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