The Parts Manager is responsible for overseeing all aspects of the parts department, ensuring efficient operations, inventory accuracy, exceptional customer service, and departmental profitability. This role leads the parts team, manages inventory and vendor relationships, and supports the overall success of the dealership.
Key Responsibilities
Operations & Inventory Management
Manage daily parts department operations, ensuring profitability and customer satisfaction.
Maintain accurate inventory levels, including cycle counts, physical inventory, returns, warranties, and core management.
Implement inventory control programs and monitor shrinkage.
Ensure parts are properly received, stocked, and organized in a clean and safe environment.
Monitor pricing strategies and maintain competitive pricing structures.
Customer Service & Sales
Support internal and external customers with timely and accurate parts solutions.
Promote parts sales through merchandising, special programs, and marketing initiatives.
Identify opportunities to grow aftermarket, trailer, and related product sales.
Build and maintain strong vendor and customer relationships.
Leadership & Team Management
Supervise, schedule, train, and develop parts department staff.
Conduct performance reviews and support employee growth and development.
Participate in recruiting, interviewing, and hiring for open positions.
Lead regular team meetings and ensure compliance with company policies and OEM standards.
Process Improvement
Analyze department performance and identify opportunities to improve efficiency and profitability.
Utilize dealership systems and reporting tools to monitor operations and drive results.
Collaborate with leadership on strategic initiatives and continuous improvement efforts.
Schedule
Monday through Friday: 7:00 AM – 5:00 PM
Every other Saturday: 7:00 AM – 11:00 AM
This position offers an opportunity to lead a critical dealership department while driving operational excellence, team development, and business growth.
Numbers & Facts
Location
Buffalo, NY
Salary
$85,000
Skills
Business Growthunmatched
Competitive Analysis/Strategyunmatched
Continuous Improvementunmatched
Corporate Policiesunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Inventory Cycle Countsunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Marketingunmatched
Merchandisingunmatched
OEM (Original Equipment Manufacturer)unmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Parts Salesunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Physical Inventoryunmatched
Pricingunmatched
Process Improvementunmatched
Product Pricingunmatched
Profit & Lossunmatched
Salesunmatched
Schedule Developmentunmatched
Strategic Planningunmatched
Supplier Relationship Management (SRM)unmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Vendor/Supplier Relationsunmatched
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