Parts Order Fulfillment Analyst

Epitec, Inc

Dubuque, IA

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Business Analysis, Business Solutions, Business Support, Communication Skills, Continuous Improvement, Cross-Functional, Customer Satisfaction, Customer Support/Service, Data Analysis, Data Entry, Demand Forecasting/Planning, ERP (Enterprise Resource Planning), Electrical Components, Forecasting, Hydraulic Engineering, Inventory Levels, Inventory Management, Inventory Planning, Logistics, Maintain Compliance, Manufacturing, Market Trend Analysis, Marketing, Metrics, Microsoft Excel, Microsoft Office, Operational Support, Order Management, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Performance Metrics, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Procurement Planning, Product Support, Project Planning, Project/Program Coordination, Project/Program Management, Purchasing/Procurement, Reporting Skills, Requirements Management, Resolve Customer Issues, Risk Analysis, SAP ECC (fka SAP R/3 and SAP ERP), Statistics, Supplier Optimization, Supply Chain, Supply Chain Management, Supply Chain Operations, Team Player, Technical Support, Vendor/Supplier Management, Warehousing, Writing Skills

LOCATION

Dubuque, IA

POSTED

7 days ago

WE'RE #HIRING!

Job Title: Parts Order Fulfillment Analyst

Location: Dubuque, IA or Waterloo, IA

Job Type: Full Time, Contract

Expected hours per week: 40

Schedule: 8:00am-4:30pm

Pay: $26/hr

Job Description:
We are seeking a Parts Order Fulfillment Analyst to support service parts planning, forecasting, and availability for a global manufacturing organization. This role is responsible for ensuring customers have access to the service parts they need by developing accurate forecasts, analyzing inventory and demand data, and coordinating with cross-functional teams to improve part availability and customer satisfaction.
This is an excellent opportunity for recent college graduates or early-career professionals with experience in supply chain, operations, logistics, purchasing, inventory planning, or business analysis.
Key Responsibilities

Develop and maintain forecasts for new and existing service parts using historical data, engineering input, product knowledge, and market trends.
Analyze inventory levels, demand patterns, and fulfillment metrics to ensure service part availability.
Recommend forecast adjustments and ordering strategies to optimize supply and meet customer demand.
Facilitate meetings with Engineering, Product Support, Supply Management, Marketing, and Operations teams to define service part requirements.
Manage order fulfillment activities and support execution of the master schedule.
Monitor key performance indicators (KPIs) and identify opportunities to improve processes and customer service levels.
Generate reports and analyze data from multiple systems to support business decisions.
Document current processes, identify gaps, and recommend continuous improvement initiatives.
Assist with project planning, risk identification, stakeholder communication, and implementation of business process improvements.
Support division objectives while ensuring compliance with established policies and procedures.

Required Qualifications

Bachelor’s degree in business, Supply Chain, Operations Management, Engineering, Logistics, or a related field.
Strong analytical and problem-solving skills.
Ability to interpret data and make informed business decisions.
Excellent written and verbal communication skills.
Strong organizational and project management abilities.
Proficiency with Microsoft Office Suite, especially Excel.
Experience using SAP or similar ERP systems.
Experience in one or more of the following areas:
- Supply Chain
- Purchasing
- Procurement
- Logistics
- Warehousing
- Inventory Planning
- Service Parts Management
- Operations Support

Preferred Qualifications

Experience in a service parts or aftermarket support environment.
Knowledge of supply chain planning and forecasting principles.
Familiarity with mechanical, hydraulic, or electrical equipment and components.
Experience generating reports from business systems and databases.
Background in data analytics, statistics, or process improvement.
Experience supporting engineering or operations-related projects.

Key Skills

Forecasting & Demand Planning
Data Analysis & Reporting
SAP & ERP Systems
Supply Chain Operations
Inventory Management
Project Coordination
Continuous Improvement
Cross-Functional Collaboration
Stakeholder Management
Problem Solving

Why Join Us?

Opportunity to work with a global manufacturing leader.
Exposure to Supply Chain, Operations, Engineering, and Product Support functions.
Strong growth potential for recent graduates and early-career professionals.
Collaborative team environment with opportunities to contribute to process improvements and business success.

Apply today if you enjoy analyzing data, solving problems, and ensuring customers receive the parts they need when they need them.

Benefits: 80 hours paid time off, and medical insurance contributions, dental vision and our 401k retirement savings plan

#LI-JZ1

About the Company

Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

EMPLOYEE BENEFITS

Professional Development, 401K, Employee Referral Program, Life Insurance

FOUNDED

1978

WEBSITE

https://epitec.com/

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