Apple Farm Service is looking for a highly motivated individual to join our team as our next Parts Specialist. This candidate will help drive parts sales for the company by finding our customers missing parts or parts to repair their equipment. The Parts Specialist's primary roles will be assisting in the determination of required parts for the customers and stocking new and ordered parts. Customer service is a must as a majority of this candidate's day will be customer-facing. Apple Farm Service is the area's leader in agricultural parts. The company stocks over 80,000 different parts from dozens of major and short lines, such as Case IH, New Holland, Kinze, Great Plains, and many others.
Responsibilities:
- Find the customer's missing or repair parts using computer software, parts guides, and other databases
- Find and pick parts from the company's warehouse
- Take customer phone calls, emails, faxes, or in-store visits from customers
- Obtain appropriate credit and/or payment for retail purchases
- Complete transactions from customers through computer software
- Receive and stock new and ordered parts in the company's warehouse
- Maintain and clean in-store displays and merchandising
- Place on order appropriate parts for retail customers
- Maintain and stay aware of all major updates to our company's product lines and related aftermarket parts
- Communicate to customers when ordered parts are available for pick-up
- Assist service department with required parts for repairs
Experience: (Not required, but preferred):
- Experience selling agricultural, construction, or related parts
- Experience in a retail setting
- Experience with dealer business information systems
- Strong communication and customer service skills
- Basic computer operations, such as Outlook, Excel, Word, etc.
Pay:
- Pay based on experience and work ethic.
- Time and a half paid for any hours worked over 40 hr/wk.
- Raises offered based on performance and time spent within the company
***Please note that any estimated salaries listed on external job sites may be inaccurate and are not provided by Apple Farm Service.*** Benefits (available after 90 days):
- Medical, Dental, Vision, and Life insurance
- HSA with Free Contributions
- Paid time off/Paid Holidays
- Matching 401k program
- Uniform Services
- Tuition and Training Reimbursements available
- Co-op program for Young Technicians
Company Culture
- Family-owned business with direct communication from the owner
- Customer focused business, partnering with each customer on their behalf
- Belief in hard work ethic and teamwork to assist each customer
- Understanding on flexible schedules on family events and emergencies
- Belief in customer satisfaction over efficiencies or gross profit
About Apple Farm Service:
Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more.
If a fast-paced career as a Parts Specialist sounds like a fit for you, we look forward to hearing from you! Apply today
|