JAG Mobile Solutions is a manufacturer of specialty commercial trailers, primarily mobile restrooms, showers and bunkhouses. The units are used in a variety of applications including outdoor music concerts, professional golf events, and military training operations, worldwide. JAG Mobile Solutions products are distributed globally in 20 countries on 4 continents.
The Parts & Service Representative will play a key role and will report to the Parts Manager. We are looking for someone to join our team who has the following qualities: enthusiastic, self-starter, exceptional multi-tasking ability, excellent organizational skills, and someone with strong communication skills. The position will be located at our facility in Angola, IN.
The Parts & Service Representative will:
· Field customer calls & e-mails
· Provide customer w/ parts information & pricing
· Create and maintain customer parts orders
· Package, track, and provide updates to customers regarding their orders
· Communicate w/ plant buyers, production employees, and engineering to identify parts and usage
· Participate in and coordinate the physical inventory yearly
· Complete special projects and administrative duties as requested
· Support all other duties as required
Desired candidate will have the following qualifications:
· Customer service or support experience
· Prior experience with RV parts/production preferred
· Solid interpersonal and communications skills (oral & written)
· Proficient in Microsoft Office, Excel, Word, and Outlook
· Sage experience a plus
· Must be able to lift 10 – 30 lbs regularly
· Must be able to lift 30 – 50 lbs occasionally
· Self-starter with ability to work independently under pressure and react quickly to changing priorities
· Flexible work schedule
For more information on JAG Mobile Solutions, please visit http://www.jagmobilesolutions.com/. We are an Equal Opportunity Employer, strongly encouraging diversity within our workplace.
JAG Mobile Solutions Inc, located in Howe, Indiana is a superior supplier for the specialty trailer consumer. With upscale products ranging from restroom and shower trailers to mobile locker rooms, kitchens and more, JAG is making its mark on the specialty trailer industry by providing exceptional quality combined with expert workmanship and superior customer service. This commitment to quality not quantity is a departure from the industry’s typical mode of operation.
The JAG management group has extensive experience in designing, manufacturing and distributing various types of specialty trailers. The common thread throughout all of our employees is a commitment to total customer satisfaction.
JAG is working closely with some of the premier consumers in the business to meet their individual needs, bringing them fresh solutions to their unique situations. These solutions are based on personal relationships formed with high ethical and moral standards. Our employees strive to provide our customers with the best possible products, information and support available in today's marketplace.
We welcome the opportunity to meet with you in person either at our Howe Indiana facility or at yours. Our 90,000 square foot facility boasts an open door policy and we welcome all visitors to see what makes JAG Mobile Solutions different.