Parts Specialist II

Overview:

Stotz Equipment is a full-service John Deere dealership with 25 locations across 8 western states, serving the agriculture, construction, and turf industries.

Family-owned since 1947, we’re built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other.

Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.

What You'll Be Doing:

As a Parts Specialist, you’ll be the go-to resource for customers needing parts and accessories for John Deere and other equipment. You’ll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering outstanding customer service while supporting the overall efficiency and organization of the parts department.

Responsibilities:

• Sell, stock, receive, and deliver parts and accessories

• Provide excellent in-store customer service and support over the phone

• Assist with ordering, researching, and sourcing parts for customers

• Maintain organized displays, promotional materials, and showroom merchandising

• Work with vendors and alternate resources to fulfill customer needs efficiently

• Pick up and deliver equipment as needed

• Monitor shortages and expedite orders to maintain inventory levels

• Support audit compliance by ensuring accurate processes and recordkeeping

• Collaborate with internal teams and demonstrate a team-player mindset

Qualifications:

What's Required

 

Skills / Experience

• High integrity, reliable, and a strong team player
• Organized and able to multitask in a fast-paced environment
• Customer service focused with a positive attitude and high energy
• Strong communication skills, both verbal and written, with good phone etiquette
• Basic computer and data entry/keyboarding skills; ability to research parts online
• Previous parts or service experience in automotive, heavy equipment, or related industries preferred
• Ability to work flexible hours, including participation in a Saturday rotation
• Must have and maintain a clean driving record

Preferred

• 3-5 years parts counter experience 

• Forklift certification

• Familiarity with John Deere equipment, or other agricultural, turf, or construction machinery

• Prior experience in parts sales, service, or inventory management

Compensation is competitive and based on skill level, experience, and knowledge.

 

Education

• High school diploma or equivalent

Physical Requirements

• Ability to sit, stand, walk, bend, kneel, climb, and reach throughout the workday

• Frequent use of hands for handling parts, operating tools, computer, and phone

• Must be able to lift, carry, push, or pull up to 75 lbs. regularly

• Requires close vision for reading, inventory, and computer work

• Must be able to communicate effectively in person and over the phone

• Sufficient hearing required to communicate in active warehouse and work environments

• Must be able to operate warehouse equipment such as forklifts and pallet jacks (training provided if not certified)

• Work may involve exposure to varying temperatures, dust, and warehouse/yard environments

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What’s In It for You:

At Stotz Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

 

• Profit Sharing Bonus Program
• 401(K) with 4% Company Match
• Medical, Dental, Vision & Life Insurance
• Paid Time Off, Sick Time & Company Holidays
• Tuition Reimbursement & Apprenticeship Sponsorship
• Technician Incentive Program
• Employee Assistance Program (EAP)
• Boot Voucher & Technician Tool Account
• Company Vehicle (for qualifying roles)
• Training through John Deere University
• Eligible to join the John Deere Credit Union
• Advancement Opportunities

 

Successful applicants will be required to complete a background check, including criminal history and a drug screening, prior to the start of employment. For certain positions, a valid driver’s license and a clean driving record are also required.