Parts Specialist

Knapheide Truck Equipment Center in Olive Branch, MS is looking to hire a full-time Parts Specialist to assist customers with sales and parts requests, manage warranty and service requests, and help organize and manage inventory. This position works Monday - Friday from 7:00 AM - 4:30 PM.Reason to work with us: Stability - We've been in business since 1848Growth opportunities - Over 25 retail stores and upfit centers, and continued expansionNever Settle - We're committed to adapt, overcome, and continuously improveCollaborative, supportive, and engaging work environmentsNorth America's most popular manufacturer of work truck bodies and truck bedsWhat you will be doing: Investigate, receive, and support customer parts requests.Handle service counter traffic, fill customer orders, and schedule warranty service work.Document transactions that occur with customers in a manner that assures proper follow up and achieves customer satisfaction.Assist the materials department with the project to label all parts and improve the organization in the parts department.Work with the production team to assure that they can obtain the parts that they need from the parts department in a timely manner. This may include updating inventory systems to reflect parts usage on particular jobs.Order parts and manage inventory as requested by the Materials ManagerWork safely in a production environment wearing Personal Protective Equipment (PPE) when required.Ability to plan, work, and communicate well with othersSome lifting and moving of parts is requiredAbility to confront and resolve problems effectivelyExperience you'll need: High School Diploma or GED EquivalentExceptional customer service skillsStrong computer skills - Microsoft experience preferredAbility to lift/move up to 75 poundsPreferred Training and Experiences:Previous experience in a parts department, customer service or sales rolePrevious experience in the truck equipment or similar industryStrong attention to detailIf you're someone who never settles for second best, takes pride in the work you do, and you're looking for a jump start on a new career, apply today!