Communication Skills, Computer Skills, Credit Processing, Credit and Collections, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Follow Through, Inventory Cycle Counts, Inventory Management, Logistics, Operational Control, Operational Support, Operations, Organizational Skills, Process Management, Reconciliation, Record Keeping, Reimbursement, Returns Processing, Shipping/Receiving, Time Management, Warehouse Coordination, Warehousing
Parts Warehouse Admin
The Parts Warehouse Admin plays a critical role in supporting daily warehouse operations by managing parts flow, returns, and warranty processes. This position operates directly within the warehouse environment, working closely with inventory, shipping/receiving, and operations teams to ensure accuracy, accountability, and efficiency in parts handling and documentation.
This is a hands-on, warehouse-based role requiring strong coordination between inventory and system tracking.
Key Responsibilities
- Manage and process parts returns, shortages, and claims in coordination with warehouse and vendor partners
- Track and follow up on warranty parts, ensuring proper documentation, shipment, and credit reconciliation
- Monitor surplus inventory and warranty schedules, ensuring timely processing and accurate credit collection
- Investigate and resolve inventory discrepancies, including damaged, missing, or incorrect parts
- Coordinate with receiving and shipping teams to verify returned and replacement parts
- Maintain accurate records of all transactions within warehouse systems (WMS/ERP)
- Ensure returned parts are properly labeled, stored, or staged for shipment
- Work directly on the warehouse floor to support inventory control and operational flow
- Communicate with vendors and internal teams to resolve claims and ensure timely reimbursement
- Support cycle counts and inventory audits related to returns and warranty items
Qualifications
- Previous experience in a warehouse, logistics, or inventory control environment preferred
- Intermediate computer experience
- Strong attention to detail and ability to manage multiple tracking processes
- Experience with returns, claims, or warranty processing is highly desirable
- Comfortable working in a warehouse setting (not office-based)
- Familiarity with inventory systems (WMS)
- Strong organizational and follow-up skills
- Ability to communicate effectively with internal teams and external vendors
Work Environment
- This role is based primarily in a warehouse environment, not a traditional office setting
- Requires frequent movement throughout the warehouse, including interaction with inventory, staging areas, and shipping/receiving zones
- May involve lifting, standing, and working around warehouse equipment