Communication Skills, Customer Support/Service, Intellectual Property (IP), Organizational Skills, Patents, Staff Training, Team Player, Time Management
About the Role
Develops and promotes a collaborative atmosphere and provides confident, responsive support to clients, attorneys, paralegals and secretaries. Demonstrates a proactive and comprehensive approach to all aspects of docketing. Maintains the patent docketing database for all offices which include Boston, DC, New York, Denver and Palo Alto.
What You Will Be Doing
- Thoroughly reviews incoming USPTO and foreign associate correspondence daily for deadlines, enters appropriate information into the docketing database, report and save mail to client workspace working to complete process within one day. Bring any exceptions to the attention of the IP Docketing Supervisor.
- Enter new records into the docketing database from information contained in newly-filed patent applications, completes checklist and confirms filing package is filed in docketing workspace.
- Dedocket actions in the docketing database from information contained in newly-filed responses and other follow-on documents, complete checklist and move filing package in docketing workspace.
- Enters bar dates and target filing dates into CPI from information obtained from Patent Administrator's New Matter emails.
- Develops and maintains strong knowledge of U.S. and foreign patent rules and is attentive to proposed rule changes. Works with IP Staff Training & Docketing Manager and Patent Administrators to prepare for rule changes.
- Demonstrates a strong commitment to professionalism, delivering high-quality service, and maintaining a positive, solution-oriented ("can-do") approach. Effectively supports internal departments, external clients, and vendors through clear, courteous communication via electronic correspondence, telephone, and in-person interactions.
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Wilmer Cutler Pickering Hale and Dorr LLP