Administrative Skills, Clinical Support, Communication Skills, Computer Systems, Detail Oriented, Epic Beaker (Laboratory), Epic Systems, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Administration, High School Diploma, Keyboards, Legal, Maintain Compliance, Medical Diagnosis, Medical Terminology, Medicine, Multitasking, OSHA, Organizational Skills, Pathology, Patient Care, Record Keeping
Winston-Salem, North Carolina
Location: Winston Salem, NC - Forsyth Medical Center
Department: Anatomic Pathology
Shift: Full Time - M-F 8:30a to 5:00p
Precision. Compliance. Coordination.
Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.
Your Mission:
Working under the guidance of the Anatomic Pathology Manager and Pathologists, you’ll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.
What You Bring:
- High school diploma or GED required
- Administrative or clinical support experience in healthcare or pathology preferred
- Strong attention to detail and communication skills
- Ability to manage multiple priorities with accuracy and discretion
- EPIC experience preferred
Why Novant Health?
- Supportive, mission-focused culture
- Professional development opportunities
- Comprehensive benefits: health, retirement, tuition support & more
- A place where your work truly matters—to patients, providers, and the care team
What We're Looking For:
- Education: High School Diploma or GED, required. 2 Year / associate degree, preferred. Or completion of Medical Terminology Course.
- Experience: 3 years of Clerical experience in the medical field, preferred. 3 years of Clerical experience in Pathology or Laboratory Medicine, preferred.
- Additional skills required:
- Working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system.
- Proper telephone etiquette.
- Proper filing of slides/blocks.
- Confirm two patient identifiers on all materials received in and released from the lab.
- Additional skills preferred:
- Beaker/Epic Experience.
- ARCOS block system storage.
What You'll Do:
Day in the life:
- Process and track pathology send-out requests (slides, blocks, records)
- Communicate with physicians/requestors to collect or clarify information
- Respond appropriately to legal requests, ensuring HIPAA, CLIA, and OSHA compliance
- Maintain meticulous records per CAP and NHLS retention policies
- Coordinate shipping via FedEx and other carriers
- Provide timely updates and top-tier service to support Novant Health’s clinical teams
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Novant Health
We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.
10,000 employees or more
https://www.novanthealth.org/