Patient Access Concierge-Admitting

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Patient Access Concierge-Admitting

Category

Administrative Support

Schedule

Full Time

Job Number

R0276143

Shift

Day

Location

Rancho Mirage, CA 92270

Hours

8 Hour Shift*

Department

Admitting

Salary Range

$18.78-$28.54 / hour

• For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.

Current employees must apply through Workday via the Jobs Hub

Apply Now

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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Qualifications
• Job Objective
• Responsibilities
• Essential Skills

Job Description:

Education:

Required: High school diploma, GED or higher level degree

Preferred: Bi-Lingual

Licensure/Certification:

N/A

Experience:

Preferred: Two (2) years of experience in healthcare setting or customer service

Job Objective:

Ensures that all patients have a satisfying registration experience and are provided with choices, options and counseling to assist them in making their healthcare decisions. Serves as the first point of contact for patients/visitors and graciously answers questions and assists in providing directions as needed. Coordinates notification to Admitting staff to ensure timely registration process is implemented.

Essential Responsibilities:

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Greets patients/visitors and provides assistance as needed.
• Maintains awareness of patient sequence order during waiting period.
• Assists in the proper identification of patients that need to be registered by Admitting/Registration personnel.
• Constantly stays in contact with patients in lobby to ensure they are comfortable and informed.
• Respects at all times the Confidentiality of patient information and maintains a high level of discretion.
• Maintains wheelchair availability at all times in the lobby area.
• Organizes and maintains cleanliness of work area and supply cabinets.
• Reviews E-mail notifications on a daily basis and responds within
• Performs all other duties as assigned.

Essential Skils:

• Excellent Customer service, excellent communication skills, Verbal and written skills and the ability to deal with difficult and stressful situations in a calm and professional manner
• Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
• Computer literate in usage of (Word, Excel, Outlook, etc)

Apply Now

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Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

View Full Benefits

A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

Richard

Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.

Jennifer

Registered Nurse

Be a Part of an Award-Winning Team

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Eisenhower Health

39000 Bob Hope Drive,

Rancho Mirage, CA 92270

(760) 837-8500

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