Customer Support/Service, Equipment Maintenance/Repair, High School Diploma, Hospital, Identify Issues, Insurance, Medical Office, Patient Care, Patient Registration, Productivity Management, Requirements Management, Team Player, Time Management
PATIENT ACCESS EC
Americus, GA
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Job Number: 34205
Location: Sumter Campus
Address:
126 US-280
Americus,
GA
PATIENT ACCESS EC
Location: Americus, GA Job ID: 34205
Qualifications
- High School Diploma or GED (Required)
- 2 year / Associate Degree (Preferred)
Work Experience
- 1 - 2 years Experience in a Health-Related Field (Hospital or Physician''s Office) (Required)
Licenses and Certifications
Required Certifications/Licensures:
- CPAR certification or must be obtained within two years of employment
Essential Functions
PATIENT REGISTRATION
- Provide the patient with efficient registration.
- Collect the patient''s information to assist in a timely registration.
- Respond to customer concerns and serve as a role model for service and teamwork.
- Verify that prior authorizations and eligibility have been obtained.
- Identify all available insurance.
- Scan all documents into the hospital imaging system.
TECHNOLOGY AND EQUIPMENT USE
- Demonstrates technical skill in using equipment appropriate for role.
- Understands equipment operation.
- Maintains equipment in working order.
- Troubleshoots equipment problems.
- Uses technology to increase productivity.
- Adapts to new technology.
Additional Duties
- Adheres to the hospital and departmental attendance and punctuality guidelines.
- Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
- Performs other duties as required and completes all job functions as per departmental policies and procedures.
- Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
- Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
- Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
- For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.
- Wears protective clothing and equipment as appropriate.
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