Patient Access Manager
LifePoint Community Medical Center - Missoula, MT
On-site
Join a growing hospital team in beautiful Missoula, Montana and play a key role in how patients access care.
We're seeking a Patient Access Manager to lead front-end healthcare operations at LifePoint Community Medical Center in Missoula, Montana. This role is responsible for overseeing daily registration and admissions workflows, developing high-performing teams, and ensuring a seamless, efficient, and compliant patient experience.
This is an excellent opportunity for a strong operational leader who thrives in a fast-paced hospital environment and is passionate about delivering high-quality service.
What You'll Do
Lead and develop a Patient Access team, including Supervisors, Administrative Coordinators, and front-line staff
Oversee daily operations for patient registration, admissions, and access workflows to ensure efficiency and accuracy
Coordinate team activities to maintain smooth patient flow and timely processing
Develop and implement policies and procedures related to patient admissions and billing audit processes
Evaluate workflows and performance, ensuring efficient patient processing, optimal bed utilization, and compliance with federal and local regulations
Maintain high standards of service and performance, ensuring consistent quality across all department functions
Drive continuous improvement efforts in collaboration with senior leadership and system-wide Patient Access teams
Manage department budget, including monitoring performance and identifying opportunities for improvement
Provide HR leadership support, including coaching, performance management, and staff development
Represent Patient Access in meetings, committees, and cross-functional initiatives
What We're Looking For
5+ years of experience in a healthcare setting, including 3+ years in a leadership role
Experience leading Patient Access, Registration, or front-end Revenue Cycle teams
Strong knowledge of patient admissions, registration workflows, and compliance requirements
Experience managing team performance, operations, and workflows
Ability to collaborate effectively across departments and leadership levels
Strong communication, organization, and leadership skills
Education
Bachelor's degree preferred
Equivalent experience will be considered in lieu of a degree
Work Environment
On-site role at LifePoint Community Medical Center - Missoula, MT
Combination of sitting, standing, and extended computer use
Fast-paced, collaborative hospital environment
For this US-based position, the base pay range is $72,275.00 - $99,456.85 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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