Patient Access Quality Assurance Data Coordinator & Analyst

Stony Brook University
  • Stony Brook, NY
  • $91,016 Per Year
  • Autofill and Review
2 days ago

Job Description

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Position Summary

At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and Patient Throughput.

Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.

The Patient Access Quality Assurance Data Coordinator & Analyst is a key member of the Patient Access Services team, reporting to the Patient Access Sr. Manager for QA and Training. Performs quality financial analytics to evaluate revenue cycle integrity; compiling data from various source systems to produce reporting on key performance indicators. Supports QA activities for all intra-facility transfers. Manages electronic registration QA systems. Performs other QA tasks to ensure accurate registration and patient identification standards are maintained.

Duties of a Patient Access Quality Assurance Data Coordinator & Analyst may include the following, but are not limited to:

  • Responsible for quality and finance-based analytics to support revenue cycle, financial goals and compliance; actively measures the knowledge, development and effectiveness of departmental training for Patient Access Services department for Stony Brook Medicine under the direction of the Senior Manager QA/Training. Produces data in various formats, including, charts, and graphs etc., summarizing data findings. Serve as a reliable resource for department statistics maintained on share drive and SharePoint.
  • Prepares reports that serve to identify training opportunities for departmental divisions and individual staff. Identifies and corrects workflow deficiencies as required based on data assessment. Supports departmental QA activities. Supports and meets data needs for development and implementation of strategic initiatives. Ability to collect data from variety of applications and databases to construct meaningful reporting.
  • Administrator of registration QA system, responsible for rule additions and updates that measure registration integrity and accuracy. Analyzes department performance against defined quality metrics, reports trend and KPI benchmark variances. Makes recommendations for workflow and procedural modifications based on financial performance and data analysis.
  • Assess and validate Stony Brook Medicine (SBM), Stony Brook Southampton and Eastern Long Island Hospital (ELIH) for patient transfers to ensure compliance and consistency in workflow processes and protocols on a daily basis. Ensures that admit source, admit/discharge dates, insurance plans, discharge disposition and other registration details are chosen and documented correctly to support excellence in billing.
  • Actively engaged in duplicate MRN review processes, with strict adherence to patient identification standards and compliance with policies/procedures which ensure patient safety.
  • Addresses inquiries from inter-departmental stakeholders to ensure accurate registration information to support CDI, risk assessment, SPARCs, compliance and regulatory reporting integrity. Employs efficient time management strategies to organize and prioritize departmental tasks and those received from various stakeholders throughout the organization.
  • Must be capable of demonstrating intermediates skills in Microsoft Excel, including data pivoting, use of formulas, data extraction, and trend analysis.
  • Ability to work independently to complete daily assignments and respond to inter-departmental inquiries.
  • May be assigned as a Disaster/Emergency Service Worker, as required.

Qualifications

Required Qualifications:

  • Bachelor's Degree and 2 years of hospital revenue cycle experience and/or financial and/or data analytics experience.

In lieu of a Bachelor's degree, an Associate's degree with 5+ years of Patient Access or Revenue Cycle experience, with data analytics proficiency.

  • Intermediate proficiency with Microsoft Excel and Access.
  • Demonstrated experience in generating meaning reporting from statistical analysis and data collection.
  • Demonstrated excellence in verbal and written communication, computing and multi-tasking skills. Candidate must demonstrate experience and expertise in speaking with interdisciplinary stakeholders, department leadership and staff.

Preferred Qualifications:

  • Master's degree, with 3 years of hospital revenue cycle experience in Front End, Patient Access related functions.
  • Experience in writing professional reports and preparing statistical data, trend analysis presentations and action plans.
  • Ability to manage system implementation/enhancement quality reviews.

Special Notes: Resume/CV should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

  • Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
  • All Hospital positions may be subject to changes in pass days and shifts as necessary.
  • This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
  • This function/position may be designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

  • Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine''s Employee Health Services*
  • Complete electronic reference check with a minimum of three (3) professional references.
  • Successfully complete a 4 panel drug screen*
  • Meet Regulatory Requirements for pre employment screenings.
  • Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

  • The hiring department will be responsible for any fee incurred for examination.

Anticipated Pay Range:

The salary range for this position is listed below. This range reflects Stony Brook University Hospital's good faith and reasonable estimate of potential compensation at the time of posting.

The final offer will be determined based on the candidate's verified years of relevant, comparable experience. Please note that misrepresentation or inflation of experience may result in disqualification from the hiring process or termination of employment if hired.

Some positions may also include annual supplemental pay, such as:

  • Location Pay: for UUP full-time positions

At Stony Brook University Hospital, your compensation extends beyond your paycheck. We offer comprehensive benefits including generous leave, health insurance, and participation in the state pension system that contribute significantly to your overall total rewards package.

Stony Brook Medicine integrates and elevates all of Stony Brook University's health-related initiatives: education, research and patient care. It includes our Health Sciences schools - Medicine, Dental, Health Professions, Nursing and Social Welfare - a Program in Public Health, as well as Stony Brook University Hospital, Stony Brook Children's Hospital, Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, and more than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

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Numbers & Facts

LocationStony Brook, NY

Skills

  • Benchmarkingunmatched
  • Billingunmatched
  • Communication Skillsunmatched
  • Community Healthunmatched
  • Data Analysisunmatched
  • Data Collectionunmatched
  • Data Formatsunmatched
  • Data Qualityunmatched
  • Diversityunmatched
  • Emergency Servicesunmatched
  • Establish Prioritiesunmatched
  • Facilities Managementunmatched
  • Financial Analysisunmatched
  • Financial Complianceunmatched
  • Health Scienceunmatched
  • Healthcareunmatched
  • Hospitalunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Management Strategyunmatched
  • Medical Treatmentunmatched
  • Medicineunmatched
  • Microsoft Access Databaseunmatched
  • Microsoft Excelunmatched
  • Microsoft SharePointunmatched
  • Multitaskingunmatched
  • Nursingunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • Patient Safetyunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Presentation/Verbal Skillsunmatched
  • Procedure Developmentunmatched
  • Public Healthunmatched
  • Quality Assuranceunmatched
  • Quality Metricsunmatched
  • Regulatory Complianceunmatched
  • Regulatory Reportsunmatched
  • Reporting Skillsunmatched
  • Revenue Analysisunmatched
  • Risk Analysisunmatched
  • Statisticsunmatched
  • Strategic Planningunmatched
  • Support Documentationunmatched
  • Systems Administration/Managementunmatched
  • Time Managementunmatched
  • Trend Analysisunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Workflow Analysisunmatched

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