Position Purpose
The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department.
What you will do
Verify insurance requirements
Responsible for upfront collections, co-pays and high deductibles
Ensure that all entries concerning demographic, financial and advanced directives are accurate
Collect non-covered fees
Inputs data into Meditech system
Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes
Minimum Qualifications
Minimum high school diploma or equivalent, college preferred.
Medical terminology skills.
Relevant medical office, hospital / physicians billing or patient registration experience preferred.
Excellent customer service, verbal communication and interpersonal skills required.
Position Highlights and Benefits
Per diem. Shift and weekend differentials will apply
ORIENTATION IS 2-3 WEEKS ON DAY SHIFT MON-FRI 8-4:30
Third week is required for individuals with less than one year experience in patient registration in a hospital
Pay Range: $17-24hr
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
Ministry/Facility Information
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.