Patient Access Rep I, PBX

Your Work Here Matters. Your Career Here Thrives.

Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital, that''s not just a tagline - it''s the reality for every member of our team.

We''re not just a hospital. We''re the heartbeat of the Santa Clarita Valley - a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we''re looking for passionate, driven professionals who want to be part of something bigger than themselves.

Where Clinical Excellence Meets Cutting-Edge Care

Here, you''ll work alongside an award-winning team delivering some of the most advanced medical services in the region, including:

• Comprehensive heart and vascular care
• Advanced stroke treatment
• Cancer care in partnership with Keck Medicine of USC
• Women''s imaging and breast health services
• Emergency and trauma care
• Cardiac rehabilitation and wellness programs

As a key part of Los Angeles County''s STEMI receiving network, we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab. We continuously invest in the latest technology and innovation - which means you''ll always be working at the forefront of modern medicine.

A Culture You''ll Be Proud to Be Part Of

Our vision - To Be the Most Patient-Centric Hospital Anywhere - drives everything we do. But it''s our people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence.

When you join Henry Mayo, you''re not just accepting a job offer. You''re joining a family that genuinely cares - about our patients, our community, and you.

Located in Beautiful Valencia, California

Nestled in the vibrant Santa Clarita Valley, you''ll enjoy an exceptional quality of life both inside and outside of work - with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home.

Ready to make your mark? Join the team that''s been setting the standard for compassionate, innovative healthcare for nearly 50 years. Your next great chapter starts here.

Job Summary:

The PAS I ED/PBX is responsible for answering all incoming calls coming into the hospital through the PBX console, announcing all standard emergency codes and authorized pages, and monitoring emergency panels.

What You''ll Bring to the Team:

• Ability to multitask by managing multi-phone lines and calls panels simultaneously, while maintaining calmness at all times.
• Organized and detail oriented.
• Customer service skills

Licensure and Certification:

• N/A

Education:

• Minimum High School graduate or GED equivalent

Experience:

• One (1) year minimum in hospital or other setting.
• Prior PBX experience helpful.