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Patient Access Rep - UH Patient Access - University Hospital

USA Health

Mobile, AL

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JOB DETAILS
SKILLS
Administrative Skills, CRT (Cathode Ray Tube) Displays, Communication Skills, Copying Machines, Credit and Collections, Customer Relations, Detail Oriented, Fax Machines, Healthcare, Hospital, Hospital Systems, Infection Control, Information Technology & Information Systems, Insurance, Keyboards, Medical Treatment, Medicine, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Nursing, Organizational Skills, Patient Assessment, Patient Care, Patient Confidentiality, Patient Registration, Printers, Safety Standards, Schedule Development, Teleconferencing, Testing, Typing
LOCATION
Mobile, AL
POSTED
Today
Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

  • Responsible for complete and accurate registration of patients
  • Explains payment policies, reviews accounts for old debts, and collects payments
  • Utilizes supportive insurance information to ensure entry of correct third party data
  • Obtains information to complete various forms
  • Explains hospital policies
  • Assigns nursing floor and makes
  • bed/room assignments
  • Uses CRT and keyboard to access the Hospital Information System (HIS)
  • Obtains required signatures
  • Verifies pre-admitting tests
  • Prepares admission charts and patient cards
  • Routes patients to appropriate ancillary departments
  • Performs discharge procedures as needed
  • Adheres to Infection Control and Standard Precautions procedures/policies
  • Distributes charts and obtains missing information
  • Operates cash drawer and balances using an adding machine
  • Operates printer, fax, copiers, and installs paper/forms weighing up to 25 lbs.
  • Communicates and uses appropriate customer relations skills with physicians, patients, families, health care team and staff in person and via the telephone and responds to overhead pages
  • Adheres to all applicable hospital policies and procedures including those pertaining to patient confidentiality
  • Completes all mandatory department, educational and hospital requirements
  • Adheres to current Infection Control and Safety Standards
  • Regular and prompt attendance
  • Ability to work schedule as defined and overtime as required
  • Related duties as assigned
Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications
  • High School Diploma or equivalent and 1 year general clerical experience Required
  • Comparable combination of education and experience may substitute for the above requirements.
Knowledge, Skills, and Abilities
  • This role requires compassion and excellent communication skills. HighThis role requires compassion and excellent communication skills. High
  • General clerical skills including ability to use a fax machine, copier, conference phones, etc. MediumGeneral clerical skills including ability to use a fax machine, copier, conference phones, etc. Medium
  • Organizational skills with attention to detail HighOrganizational skills with attention to detail High
  • Microsoft Office technology, Word, Excel, Outlook MediumMicrosoft Office technology, Word, Excel, Outlook Medium
  • Typing / keyboarding MediumTyping / keyboarding Medium

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer - minorities/females/veterans/disabilities/sexual orientation/gender identity.

About the Company

U

USA Health

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