Patient Access Representative 5071

Job Responsibilities:

• • Schedule patient appointments and greet patients upon appointment arrival
  • Ensure a welcoming environment for all patients and visitors
  • Assist patients with registration and check in procedures
  • Data entry of patient demographics and billing information
  • Verification of insurance coverage and collect/post payments to patient accounts
  • Collect and prepare specimens for testing and analysis when needed
  • Call physician offices to confirm the accuracy of test orders
  • Monitor and log patient wait times on a regular basis
  • Notify the supervisor of any patient issues in a timely manner
  • Promote and provide information about company patient services
  • Manage office supplies to ensure proper inventory levels
  • Open and close the office when necessary
  • Perform administrative and clerical duties as necessary

Minimum Qualifications:

• • High School Diploma or GED or equivalent
  • 1 year or more of customer service experience

Preferred Qualifications:

• • 1 year or more of patient facing healthcare experience

Additional Job Standards:

• • Experience working in a team environment
  • Strong data entry and organizational skills
  • High level of attention to detail
  • Proficient in MS Office
  • Flexibility to work overtime as needed
  • Able to pass a standardized colorblindness test