Patient Access Representative II

We are seeking a Patient Access Representative II for an initial 3-month contract in Arcadia, CA!
Hourly Pay Rate: $23.66
Shift: 8:00am-4:30pm PST, Monday-Friday

Position Summary:- Provide professional, patient-centered customer service in person and by phone.
- Greet visitors professionally and direct them to the appropriate destination.
 Position Qualifications:- MUST HAVE ambulatory outpatient Medical front office skills/experience
- Knowledge of patient registration workflows in the electronic medical records (EMR); Epic experience preferred.
- Skilled in preparing future patient visits by reviewing demographics and required administrative documents, including consents and privacy/HIPAA forms.
- Skilled in verifying insurance eligibility through payer websites, phone outreach, and medical group portals.- Knowledge of medical group and IPA authorization submission processes.
- Demonstrated ability to track and follow up on outstanding items in a timely manner.
- Skilled in scheduling patients across multiple physicians and specialties in a high-volume clinical environment.
- Skilled in reviewing patient copay obligations and collecting payments at the time of service.
- Manage incoming and outgoing faxes and route documents to the appropriate clinical staff.
- Skilled in reviewing physician orders in the EMR and coordinating patient scheduling across departments.
- Verify patient demographics and update information in the EMR at each visit.
- Experience documenting incoming and outgoing phone calls accurately in the EMR.
- Strong verbal and written communication skills.
- Strong interpersonal skills and ability to work effectively with patients, providers, and staff.
- Ability to prioritize tasks, manage responsibilities, and work effectively with appropriate supervision.
- Knowledge of telehealth workflows and patient portal enrollment processes.
- Skilled in responding to in-basket messages in the EMR promptly and accurately.
- Knowledge of managed care insurance plans and related front-office processes.  
 Apply Today!
 #IND1
 #zr