Communication Skills, Customer Support/Service, Detail Oriented, Electronic Medical Records, English Language, Epic Systems, Funding, Health Informatics, Healthcare, Hospital, Medical Records, Medical Terminology, Medical Treatment, Multilingual, Nonprofit, Patient Care, Spanish Language, Team Player
Candidates must demonstrate excellent customer service skills, attention to detail, flexibility, effective communication, teamwork, and the ability to learn quickly.
JOB SUMMARY:
Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.
SKILLS REQUIRED:
- Listens well and devotes full attention to patients and medical professionals alike
- Detailed and empathetic as the job involves dealing with people who are critically ill or injured
- The ability to remain calm, even under the most stressful of situations
- Communicates well, both orally and in writing
- The ability to maintain confidentiality
- Possesses a basic understanding of medical terminology and procedures
- Resourcefulness
MINIMUM QUALIFICATIONS:
High School Diploma, G.E.D. or Equivalent
PREFERRED QUALIFICATIONS:
Associate's Degree
1 year of Healthcare Experience
Experience with Epic or other EMR systems
Experience with payment collection efforts
Bilingual English/Spanish and/or other languages that meet business needs of the department
The current salary range for this position is $22.00 to $30.27
Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.
R
Rady Children's Hospital
Our Mission
To restore, sustain and enhance the health and developmental potential of children through excellence in care, education, research and advocacy.
Our Vision
We will be a leader, recognized nationally and internationally, for excellence in patient care, education, research and advocacy.
Rady Children's: Growing with our Community
On August 19, 1954, Rady Children's officially opened to receive its first 12 patients. Since then, nearly 2 million sick and injured children have been treated here. As San Diego has grown, so has our commitment to offering comprehensive care to our community's children. We are the county's only hospital dedicated solely to pediatrics and the region's designated pediatric trauma center. Parents and children come to Rady Children's from across the country to see our nationally renowned physicians. And our focus on research and innovation is helping our patients to receive state-of-the-art care. We believe equally in keeping children well. Through our Center for Healthier Communities and the Chadwick Center for Children and Families, we strive to offer families the promise of a healthier future. And we continue to grow, our new Acute Care Pavilion will help ensure that we will never turn a child away for lack of space.