Patient Access Representative - Oncology Per Diem

Job Details Job Ref: R0085400 Category: Administration Employment Type: Per Diem Health Care Partner: Alice Hyde Medical Center Location: 23 Fourth St, Malone, NY 12953 Department: AHMC - Medical Practice Operations Job Type: Regular Primary Shift: Day Hours: 0 Hours per Week Weekend Needs: As Scheduled Pay Rate: 18.57 - 28.83 per hour

Job Description Under the direction of the Practice Supervisor, the Patient Access Team Representative (PATR) will interview and collect patient demographic and record it into the practices EMR information system. The PATR is also responsible for distributing required patient information in a confidential manner, scheduling the appropriate tests, follow-up appointments, monitoring provider schedules, answering telephones, and documentation in the EMR, ordering inventory, and communicating with ancillary and clinical departments when necessary. The PATR will manage all referrals to specialty practices and obtain prior authorizations from insurance companies. PATR will work with insurance companies to maintain a working knowledge of changing insurance requirements and update patient insurance info as verified.

Education & Skills Required

1. High School Graduate or GED required.
2. Ability to read/write in English and successful completion of a CVPH medical terminology exam required.
3. Associates Degree in Business or Healthcare preferred.
4. Minimum of two years customer service experience or receptionist work experience required.
5. Ability to accurately type 30 words per minute required.
6. Experience with answering phones, taking and routing messages.
7. Experience successfully using Group Management, GE Centricity, EMR, EPaces, Soarian, Scheduling, and EPIC preferred.