Clinical Information, Demographics, Genesys Solutions, Hospital, Insurance, Insurance Certifications, Medical Records, Medical Treatment, Nursing, Patient Education, Patient Registration, Problem Solving Skills
Department: Nurse Staffing
Schedule: PRN; Rotating Shift
GENERAL SUMMARY:
- Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.
- Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.
- Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma equivalency
- 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable
Additional Information
- Organization: Henry Ford Health Genesys Hospital
- Department: HFGH Nurse Staffing
- Shift: Rotating
- Union Code: Not Applicable