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Patient Access Representative - Quality & Coordination

PeaceHealth

Longview, WA

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JOB DETAILS
SALARY
$22.96–$30.90 Per Hour
SKILLS
Co-Payments, Communication Skills, Current Procedural Terminology (CPT), Customer Support/Service, Data Analysis, Federal Laws and Regulations, High School Diploma, ICD-10, Insurance Regulations, Medical Coding, Medical Office, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Office Equipment, Patient Registration, Schedule Development, Time Management
LOCATION
Longview, WA
POSTED
Today
**Description** **PeaceHealth is seeking a Patient Access Representative - Quality & Coordination for a Per Diem/Relief, Variable position.** **The salary range for this job opening at PeaceHealth is $22.96 - $30.90.** The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.** **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent + **Minimum of 1 year Required:** Medical office or related customer service experience + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. **(Required)** + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)** + Good customer service skills and good interpersonal skills. **(Required)** **Department / Location Specific Notes** St. John Medical Center: + May be required to assist with scheduling for other imaging services and/or ancillary services **Working Conditions** + Consistently operates computer and other office equipment.Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at Jworthington@peacehealth.org or call 360-448-0542. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. REQNUMBER: 130499

About the Company

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PeaceHealth

INDUSTRY
Other/Not Classified

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