Patient Access Representative

Overview

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.

Benefits:

Competitive salary

Annual incentives

Retention bonus

Comprehensive benefits & discounts

Retirement plan w/ employer matching

Paid Time Off (PTO)

Paid holidays

Company issued uniforms

Opportunities for professional development and continuing education

Opportunities for loan repayment and/or student loan forgiveness

Schedule Full-time

Shift Day

Salary $16.00 - $22.00 / hour

Qualifications

• High school diploma or equivalent required; associate degree preferred.

• Previous experience in a healthcare or customer service setting is highly desirable.

• Strong interpersonal and communication skills.

• Proficiency with electronic health records (EHR) systems and other office software.

• Ability to multitask and handle a fast-paced work environment.

• Attention to detail and strong organizational skills.

• Knowledge of medical terminology is a plus.

Responsibilities

• Greet and assist patients and visitors upon arrival.

• Register patients, verify insurance information, and collect necessary documentation.

• Schedule appointments and manage patient flow to ensure timely service.

• Answer phone calls, address inquiries, and provide information about services and procedures.

• Process patient payments and provide receipts for services rendered.

• Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.

• Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.