Patient Access Representative

Patient Access Representative

Location: West Hollywood, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Start: June 1, 2026
• Pay Rate: $22.00 $24.00 / Hour (USD)
• Shift / Schedule: Day shift (5x8 Hours), 12:00 PM 8:30 PM; start times may range from 12:00 PM 6:00 PM; weekend and holiday requirements apply
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing and Patient Arrival & Registration. The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers within the health system.

Key Responsibilities

• Patient facing registration, point of service collections, and financial clearance
• Register approximately 25 40 patients daily
• Register approximately 20 patients daily in addition to identifying point of service cash collection and performing financial clearance
• Determine insurance eligibility, benefits, and authorization requirements
• Perform Medi-Cal / Medicare eligibility verification and Workers Compensation eligibility
• Provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages)
• Support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing, and Patient Arrival & Registration
• Provide superior customer service through all personal and professional interactions with all customers

Required Skills

• PC knowledge

Preferred Skills

• Health insurance knowledge
• EPIC EHR

Education Requirements

• High school diploma or GED required

Required Experience

• 1 2 years of hospital registration experience required; recent in-hospital eligibility experience required

Work Environment / Physical Requirements

• Role is fully onsite
• Weekend and holiday work required
• Business professional attire required (scrubs not applicable)

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Candidates must provide answers to the following pre-screening questions with their application:

- What insurance eligibility websites or sources do you have experience with? - What electronic medical record systems do you have experience with? - Have you been responsible for obtaining registration forms during check-in/registration? What are some of the forms you are familiar with? - What insurance plans do you have experience with?

• First time traveler accepted: Yes

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-05159