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Patient Access Services Representative - Per Diem Evenings

Valley Presbyterian Hospital

Van Nuys, CA

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JOB DETAILS
SKILLS
Co-Payments, Communication Skills, Computer Skills, Customer Support/Service, Data Quality, Demographics, Detail Oriented, Documentation, Financial Management, Financial Policies, Health Insurance, Healthcare, High School Diploma, Hospital, Maintain Compliance, Medical Billing, Medical Office, Medical Terminology, Patient Admissions, Patient Registration, Patient Rights, Team Player
LOCATION
Van Nuys, CA
POSTED
Today
Patient Access Services Representative

Valley Presbyterian Hospital

Deliver a Seamless Patient Access Experience

At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We're seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.

What You'll Do

  • Register patients accurately and professionally while ensuring a positive experience
  • Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities
  • Enter and validate demographic and financial data with a high level of accuracy
  • Verify insurance coverage, identify payor sources, and obtain required authorizations
  • Collect copays, deductibles, deposits, and payments for services
  • Ensure compliance with EMTALA and patient rights requirements
  • Complete financial packets and assist with payment arrangements
  • Maintain documentation and account notes for follow-up
  • Coordinate patient placement and communicate with clinical teams
  • Handle patient inquiries and provide excellent customer service
What You Bring
  • 2+ years of experience in healthcare, insurance, or related field
  • Knowledge of patient registration, insurance verification, and medical terminology
  • Strong communication and customer service skills
  • Ability to work independently and in a fast-paced environment
  • Strong attention to detail and data accuracy
  • Computer proficiency
Requirements
  • High school diploma or equivalent
  • Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days
Preferred
  • Experience in hospital admissions or physician office setting
  • Coursework in medical terminology or patient accounting
Why VPH
  • Mission-driven healthcare organization
  • Frontline role impacting patient experience and revenue cycle
  • Collaborative and team-oriented environment
  • Opportunity for growth within patient access services


Apply today to support patient access and create a positive experience at VPH.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

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Valley Presbyterian Hospital

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