Patient Access Specialist III- Practice Operations- Remote Opportunity

University of Maryland Faculty Physicians Inc

Baltimore, MD(remote)

JOB DETAILS
SKILLS
Call Centers, Computer Skills, Customer Support/Service, Data Entry, Demographics, Insurance, Medical Office, Medical Treatment, Telephone Skills
LOCATION
Baltimore, MD
POSTED
3 days ago

Responds to a high volume of appointment requests, including telephone calls, emails, work queues, and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration, and serve as escalation point for questions from Specialists I and II and complex scheduling requests.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • Minimum 3 years of medical office or call center experience
  • Strong computer skills (specific programs as deemed by department)
  • Strong customer service and phone etiquette skills
  • Accurate data entry skills

The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

About the Company

U

University of Maryland Faculty Physicians Inc