Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
Third Shift (United States of America)Sr Patient Access Associate - Full Time Nights - Emergency Department
Learn More: My Job In A Minute: Patient Access Associate - Nebraska Medicine
Location: Emergency Services at Nebraska Medical Center | Nebraska Medicine Omaha, NE
To support your application, please upload a resume that includes your complete work history. We realize this may go further back than you’d typically include, but having a full picture -especially of roles involving customer service- is important for our review process.
Schedule:
What You’ll Do
What to Expect
What We’re Looking For
Training Schedule:
• Full-time for the first 3 weeks: Monday-Friday, 7:00 AM - 3:30 PM
• Training is required, non-negotiable, and must be completed before transitioning to the regular schedule. Please only apply if you are able to fully commit.
Location: Nebraska Medical Center - Omaha, NE
Before You Apply - REQUIRED
To be considered for this role, you must complete the following:
1. Carefully review the schedule and training requirements. We have other schedules (both part and full-time) available, and you can find these options in different job postings on our careers site. Please apply for the role/s that best fit your schedule preferences.
2. Submit a resume that includes your full work history, including all customer service experience.
3. Watch the informational videos.
Why Work at Nebraska Medicine?
Be part of something extraordinary at Nebraska Medicine!
Duties: Sr Patient Access Associate
Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/preadmission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.
Required Qualifications: Sr Patient Access Associate
Minimum of two years customer service experience required.
High school education or equivalent required.
Ability to work in a proactive self-directed manner required.
Multi-tasking and problem solving abilities required.
Strong written and verbal communication skills required.
Strong communication and organizational skills with aptitude for detail-oriented work required.
Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
Ability to type 35 wpm with 95% accuracy rating required.
Basic Life Support (BLS) certification within six months of hire or transfer date required (cost will be funded by department), must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023, or later).
Preferred Qualifications: Sr Patient Access Associate
Experience in healthcare, collections, registration, or revenue cycle preferred.
Associate's degree in business, healthcare or related field preferred.
Experience in healthcare revenue cycle functions including insurance or registration preferred.
Experience with Microsoft Office products, specifically Word and Excel preferred.
Depending on the position available, fluency in Spanish preferred.
Recruiter Contact
Sarah Placzek
splaczek@nebraskamed.com
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.