Job Purpose:
- The Patient Account Clerk II collects demographic and admission information, admits clients, verifies all information, and will obtain proper signatures on all required documentation.
Key Responsibilities:
- He/she collects, deposits, discharges clients and assists in the performance of other departmental duties.
- Computer literacy, and the ability to learn new software, is essential to this position's performance.
- Interviews all clients or guarantors for complete and accurate information.
- Must be able to operate a multi-line phone system and general office equipment.
- Completes all financial paperwork with the client or guarantor, including Financial Statement, Client/Guarantor Agreement, notice to Medicare Clients, copies all insurance cards and does pre-certification, and Billing and Payment Information.
- Prepares charts for units.
- Responsible for bed assignment and accurate census information being received by 6:00 A.M. each day.
- Ensures that the needs of the client and/or family member(s) are respected in a courteous and timely manner, in keeping with the Center's Mission Statement.
Required Education:
- High school diploma or equivalent required; an associate's degree in business administration, accounting, or a related field is preferred.
Required Experience:
- Minimum of three (3) years' experience in an office setting is required.
Required Skills and Abilities:
- Strong knowledge of medical billing procedures, insurance claims processing, and healthcare reimbursement methodologies.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficient in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
- Strong communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and insurance companies.
- Detail-oriented with a high degree of accuracy in data entry and financial calculations.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- Demonstrated problem-solving skills and the ability to work independently as well as part of a team.
LifeStream Benefits
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- Paid Time Off (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- HRSA Loan Forgiveness Program
- And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.