Administrative Skills, Analysis Skills, Billing, Business Object Notation (BON), Communication Skills, Credit Processing, Financial Systems, Healthcare Providers, Healthcare Reimbursement, Hospital, Information Technology & Information Systems, Insurance Claims, Medical Billing, Nursing, Nursing Management, Problem Solving Skills, Reconciliation, Regulations, Retirement Plan, Seminars, Systems Administration/Management, Technical Support, Third-Party Payer, Time Management
Keywords
Job Category Job Category Advanced Clincial Providers Advanced Practice Providers Allied Health Prof/Technical Clerical/Administrative Support clerical/Administrative Supportc Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades
Company Company Bon Secours Charity Medical Group Bon Secours Community Hospital Good Samaritan Hospital HealthAlliance Hospital Margaretville Hospital MidHudson Regional Hospital Mountainside Residential Care Center NorthEast Provider Solutions Inc. Schervier Pavilion St Anthony Community Hospital St. Joseph's Place Westchester Medical Center WMC Advanced Physician Services PC
City/State City NY Hawthorne Kingston Margaretville Monroe Nanuet Port Jervis Poughkeepsie Suffern Valhalla Warwick
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Job Title: Patient Account Rep/Follow-Up
Company: HealthAlliance Hospital
City/State: Kingston, NY
Category: Clerical/Administrative Support
Department: Patient Accounting
Union: No
Position: Full Time
Hours: M-F 8a-4p
Shift: Day
Req #: 48558
Posted Date: Jun 22, 2026
Hiring Range: $17.91/HR - $22.52/HR
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External Applicant link Internal Applicant link
Job Details:
Responsible for timely and effective followup on insurance claims. Also responsible for billing efficiently to third party payers when needed. RESPONSIBILITIES
- Is responsible for filing insurance claims for all third party payers. Addresses any edits pertaining to billing correctly and accurately, reports repetitive edits to management for system correction.
- Processes credit balances and issues refund requests where appropriate. Analyzes daily electronic billing reports for errors. Identifies claims with errors preventing acceptance and corrects and rebills these accounts. Performs daily reconciliation of claim submission and receipt
- Proactively addresses problems and issues encountered in billing or follow-up in order to resolve accounts in a timely manner.
- Follows up on unpaid or denied claims. Actively works on assigned queues incorporating high dollar report and denial queue into the followup activity.
- Stays informed of all rules and regulations governing billing and reimbursement of 3rd party payors. Utilizes tools available from each payors including; websites, payor meetings, educational seminars and provider reps.
- Promotes/portrays a high level of professionalism, both technically and personally. Possesses strong work ethic and exhibits optimism. Adheres to the departmental dress code policy, maintaining a professional appearance and positive attitude.
- Promotes positive relationships among co-workers. Communicates effectively within the department and keeps management informed on key issues.
- Performs other duties as assigned.
QUALIFICATIONS/REQUIREMENTS EXPERIENCE
- 1-3 yrs. office experience, preferably in medical related field or equivalent education.
EDUCATION
About Us:
HealthAlliance Hospital
Benefits:
We offer a comprehensive compensation and benefits package that includes:
- Health Insurance
- Dental
- Vision
- Retirement Savings Plan
- Flexible Savings Account
- Paid Time Off
- Holidays
- Tuition Reimbursement
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External Applicant link Internal Applicant link
W
Westchester Medical Center Health Network