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Patient Account Resolution Rep - Client Services
Job Ref
2601679
Apply Today!
Category
Administrative & General Support
Job Family
Customer Service
Department
Revenue Cycle-Customer Service
Schedule
Full-time
Facility
Heritage Park
Indianapolis, IN 46250
United States
Shift
Day Job
Hours
M-F 9a-5:30p
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Account Resolution Representative position is responsible for answering inbound billing inquires in a professional, compassionate, and knowledgeable manner from the point of initial contact through account resolution. Primary functions include attentively listening, researching, educating and resolving billing inquiries as efficiently and accurately as possible to ensure patient satisfaction. Maintains patient confidentiality and documentation appropriately for easy follow up. This role supports the mission and values of the organization by maintaining positive, honest and productive relationships both internally and externally.
Exceptional Skills and Qualifications
Applicants for this position should demonstrate the ability to collaborate effectively within a team environment, possess excellent communication skills, and exhibit dependability and reliability. Additionally, candidates should maintain a focused approach and a positive attitude towards problem-solving.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!
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Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.