Patient Accounts Coordinator

• Santa Clarita, CA 91355
• Work Arrangement: 100% onsite (no remote flexibility)
• Max Pay: $34/hr on W2

The Patient Coordinator serves as a key point of contact for patients and supports the daily operations of the clinic. This position is responsible for providing a welcoming and professional patient experience while managing check-in and check-out, verifying patient information, coordinating appointments, and supporting clinical staff with administrative needs.
 
Key Responsibilities

• Greet and check in patients upon arrival in a friendly and professional manner.
• Verify patient demographics, contact information, insurance coverage, and other required documentation.
• Collect required forms, signatures, copayments, or other patient information according to clinic procedures.
• Maintain accurate patient information within the electronic medical record (EMR) or scheduling system.
• Communicate with clinical staff regarding patient arrivals, scheduling changes, delays, and other patient needs.
• Help maintain an organized patient flow and waiting area throughout the day.
• Provide excellent customer service while interacting with patients, families, providers, and clinic staff.
• Protect patient confidentiality and follow HIPAA and organizational privacy requirements.
• Assist with additional front-office and administrative duties as assigned.

 
Must have:
****Maintains a clean and professional appearance at all times.

• Previous experience in a medical office, clinic, hospital, or healthcare setting preferred. Vascular Experience is a huge plus
• Previous patient-facing, front desk, registration, or customer service experience strongly preferred.
• Strong communication and interpersonal skills.
• Ability to provide professional and compassionate service to patients.
• Strong attention to detail and organizational skills.
• Comfortable working in a fast-paced healthcare environment and managing multiple priorities.
• Ability to work collaboratively with clinical and administrative teams.

 
Ideal Candidate
The ideal candidate is patient-focused, professional, organized, and dependable, with strong customer service skills and the ability to communicate effectively with a diverse patient population. The individual should be comfortable working at the front desk of a busy clinic and handling sensitive patient information with professionalism and discretion.
 
Minimum Education / Certifications/Licenses:
High school or equivalent
Qualifications:
Experience Required: 1 year of healthcare experience.
 
Specialty Experience (# of years min.): 1 year of healthcare experience