Patient Accounts Coordinator

Join Our Team in Los Angeles, CA!

Are you passionate about providing exceptional customer service in the healthcare industry? We are seeking a dedicated individual to support our scheduling and patient coordination efforts within the Orthopedics specialty. Join our reputable healthcare system in Los Angeles, CA, and make a direct impact on improving patient access and experience.

Job Responsibilities

• Manage high-volume appointment scheduling and assist patients with access to care.
• Coordinate with clinical teams to ensure efficient and positive patient experiences.
• Serve as a liaison between patients, healthcare providers, and other departments.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Support patient inquiries and facilitate communication within the healthcare system.

Requirements

• Healthcare or medical office scheduling experience.
• High-volume patient scheduling or call center background.
• Strong customer service and patient communication skills.
• Experience working in EMR/EHR systems.
• Ability to multitask in a fast-paced clinic environment.

Preferences

• Bilingual (Spanish highly preferred).
• Orthopedics or specialty clinic experience.
• USC/Keck or academic medical center experience.
• Insurance verification or referrals knowledge.
• Prior access center or patient navigation experience.

Take the next step in your career and apply today to become a key part of our dynamic healthcare team in Los Angeles. Help us deliver exceptional care and improve patient experiences. We look forward to hearing from you!

Subject Line: Exciting Career Opportunity in Healthcare Coordination

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