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Patient Accounts Receivable Representative

TempExperts

Clearwater, FL

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JOB DETAILS
SKILLS
Accounts Receivable, Billing, Co-Payments, Communication Skills, Credit and Collections, Customer Escalations, Customer Support/Service, Detail Oriented, Documentation, Electronic Medical Records, Financial Management, Follow Through, Healthcare, Healthcare Software, High School Diploma, Insurance, Medical Billing, Medical Records, Microsoft Office, Multitasking, Operational Support, Reconciliation, Resolve Customer Issues, Revenue Management, Time Management
LOCATION
Clearwater, FL
POSTED
30+ days ago
Patient Accounts Receivable Representative
Location: Clearwater, FL
Employment Type: Temp-to-Hire

TempExperts is seeking a Patient Accounts Receivable Representative to support a growing healthcare technology organization in Clearwater, FL. This role is responsible for assisting patients with outstanding balances, resolving account questions, and supporting revenue cycle operations through professional and compassionate communication.

This is an excellent opportunity for a candidate with medical billing, collections, or revenue cycle experience who enjoys helping patients understand their financial responsibilities while maintaining accurate account documentation.

Responsibilities:
  • Review patient accounts after insurance processing to identify outstanding balances and patient responsibility amounts.
  • Contact patients by phone to discuss account balances, payment options, and next steps.
  • Explain healthcare billing information, including deductibles, copays, coinsurance, and insurance payments, in a clear and patient-friendly manner.
  • Answer inbound patient questions related to statements, account activity, and payment responsibilities.
  • Document all patient interactions, collection efforts, and account updates accurately within the practice management system.
  • Assist patients with establishing payment arrangements when appropriate.
  • Identify and escalate account discrepancies, disputes, or unresolved issues to the appropriate internal teams.
  • Collaborate with customer service, billing, and revenue cycle teams to provide timely support and resolution.
  • Maintain confidentiality and professionalism when handling sensitive patient information.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in medical billing, patient collections, accounts receivable, or revenue cycle management preferred.
  • Strong customer service and communication skills with the ability to handle sensitive financial conversations professionally.
  • Ability to explain complex billing and insurance information in an easy-to-understand manner.
  • Experience working with healthcare practice management systems, electronic medical records (EMR), or billing platforms preferred.
  • Proficiency with Microsoft Office applications and computer-based systems.
  • Strong attention to detail, organization, and follow-through.
  • Ability to manage multiple priorities while maintaining accuracy and professionalism.
TempExperts is an Equal Opportunity Employer.
 

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