Patient Accounts Representative

852835, No, 5770, 2337, 1, 0.0, 0.0, 01-Jul-2026, Patient Accounts Representative, Full-Time, Patient Accounts Representative - Onsite, Hybrid, Louisville, TN,

Qualifications / Experience:

• Computer literate.

• Ability to work in a fast-paced environment.

• Excellent organizational skills.

• Ability to work independently.

• Minimum high school diploma or equivalent.

• Education equivalent to completion of the 12th grade, with six months to one year of experience in a medical billing setting, with primary emphasis on payment posting.

Physical / Environmental Demands:

• Job is performed in a well-lighted, modern office setting.

• Occasional standing and bending.

• Moderate stress.

• Prolonged sitting.

• Prolonged work on a PC/computer.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, and office machines (copier, scanner, and fax), and/or the ability to perform repetitive motions and meet production standards to comply with essential functions. It may also require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule, and/or more than five days per week.

Disclaimer:

Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions, including getting along with co-workers, peers, and management without exhibiting behavior extremes.

Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, and speaking with others, as well as responding appropriately to job performance feedback from the supervisor.

Additionally, the information contained in this job description is intended to indicate the general nature and level of work performed by employees within this classification. It is not designed to be or interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

https://www.teamhealth.com/california-applicant-privacy-notice/

• Job Description Overview:

The Patient Accounts Representative is responsible for the posting of carrier, guarantor, electronic, and manual payments. Maintains accuracy and production.

Essential Duties and Responsibilities:

• Posting of all assigned groups and entities in IDX Post Receipts.
• Posting of all payments, adjustments, and rejections listed on payment EOBs.
• Reports any errors or problems that affect payments, adjustments, or rejections from being applied to the invoice(s) correctly.
• Cross-trains to complete all posting functions.
• Turns to Senior or Supervisor for unusual circumstances that may include recoups, adjustments, fee schedules, rejections, etc.
• Completes the deposit batch and places it on the appropriate spreadsheet.
• Participates in team meetings.
• Performs any duties directed by management.
• The option of working remotely is available after completion of training and review of QA (quality assurance).
• TeamHealth is proud to be the leading physician practice in the U.S., providing exceptional patient care together. TeamHealth has been recognized as one of the "165 Top Places to Work in Healthcare" for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S., from our Clinicians to Corporate Employees. Join Us!

What We Offer:

Career Growth Opportunities

Benefit Eligibility (Medical/Dental/Vision/Life), the first of the month following 30 days of employment

401K (Discretionary matching funds available)

Generous PTO

8 Paid Holidays

Equipment Provided for Remote Roles

• Full-time employees are eligible for an excellent comprehensive benefits package to include: 401(k) plan, health, dental, and vision insurance, PTO, LTD, STD, FSA, group term life insurance, and employee assistance program.