Patient Accounts Specialist

Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism
Spectrum. Founded in Austin, Texas, we are looking for a motivated, top-notch Revenue Cycle/Patient Account Specialist who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put - we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.  

Hybrid- Austin, Texas 
 
Required:
 
•       When you upload your resume, please upload it in PDF format  
•       Be prepared to discuss past accomplishments and experience  
•       2-5 years of Patient AR experience
•       A bachelor's degree from an accredited university is preferred  
•       Must be able to report in person to our Headquarters located in Austin, TX  
Responsibilities 
•       Generate patient invoices
•       Track incoming patient payments
•       Set up patient payment plans
•       Processing patient payments and refunds
•       Identify discrepancies in patient accounts and resolve them 
•       Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies
•       Negotiate any overdue balance to recover payment from patients. 
•       Educate families on their benefit structure and financial obligations
•       Great attitude and ability to work autonomously.  
•       Prioritize and complete all work in an accurate, effective, and efficient manner
•       Perform detailed follow-up activities on assigned accounts according to procedures
•       Contribute to team goals by accomplishing related tasks as needed  
•       Enjoys being a team player  
•       Proficient in using computer applications like Excel and Word
•       Experience with Central Reach and Paragon
 
Benefits 
•       Competitive Salary ($40,000 - $45,000 )  
•       PTO and 10 days of paid holidays  
•       Health, dental, and vision insurance
•       A fun, relaxed work environment with a great team  
•       Job training  
•       Monthly incentive program based on targets and performance