Patient Accounts Specialist I - Medicaid Team

About the Job

MedStar Health is seeking an experienced Patient Accounts Specialist I to join our Patient Accounting team, supporting straight Medicaid claims.

The ideal candidate will demonstrate strong critical thinking skills, experience with hospital-based claims follow-up, and a thorough understanding of denial resolution to ensure timely, accurate reimbursement while meeting daily productivity standards.

MedStar Health is a great place to work and grow your career. We provide a supportive and inclusive work environment, comprehensive health and wellness benefits, generous paid time off, tuition assistance, retirement plans, and many other benefits focused on your wellbeing.

As a department, this Medicaid team is responsible for completing the follow-up on accounts where the patient has straight Medicaid. The team works closely with other internal MedStar Health departments including advocacy, CFC and billing to ensure patients who receive retro-eligible Medicaid are billed timely and within the specific state requirements.

General Summary of Position

Interprets and evaluates appeals to include follow-up with payers to assure timely turn around for claims resolution and reimbursement. Must be able interpret explanation of benefits and have a clear understanding of payer methodology. Works in a team environment.

Primary Duties and Responsibilities

• Keeps abreast of regulatory and specific changes as it relates to billing requirements and payer specific follow up.
• Maintains daily performance benchmarks as it applies to interpreting and evaluating appeals to include follow up with payers. Completes coding report updates within the standard set in a timely manner to begin the daily workflow process. Responsible for reconciliation of reports to SMS and information that was posted.
• Maintains departmental QA standard within established error rate.

Minimal Qualifications

Education

• High School Diploma or GED required

Experience

• 1-2 years' experience in patient accounting, accounts receivable or related healthcare field required or an equivalent combination of experience and college education in accounting, finance or healthcare administration required

Knowledge Skills and Abilities

• Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
• Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
• Requires some knowledge of medical terminology and CPT/ICD-10 coding.
• Excellent communication, analytical, interpersonal and organizational skills.
• Proficient uses of hospital registration and/or billing systems and personal computers as well as Microsoft Excel and Word applications.

This position has a hiring range of

USD $18.70 - USD $32.72 /Hr.