Location:
Cornerstone Hospital of ConroePay Rate:
Hourly - Hourly Plan, 13.00 USD HourlyWork Shift:
7:00 A.M. - 5:00 P.M. (United States of America)Job Description
We’re looking for friendly, compassionate team players to join our housekeeping team!
Manage and support the patient satisfaction program (HCAHPS). Act as a liaison between the housekeeping (EVS) department, nursing, and other departments to provide excellent care for all patients.
Responsibilities
Patient Advocate
Wage: $13/hour
Full-time and part-time positions available
Day shifts available
Background check, drug screen, and proof of employment eligibility required
Responsibilities
Monitor patient satisfaction scores and assess action plans for improvement
Provide department leadership with weekly reports and a detailed review
Create reports, monitor trends, and implement action plans
Round on patients to assess satisfaction and set service expectations
Perform service recovery as needed to resolve issues
Assist department leadership in training and reinforce communication skills (AIDET) with team members
Collaborate with the guest services department to align action items to improve patient satisfaction
Assist team members and management as needed to help the department operate efficiently
Qualifications
Must be at least 18 years old
Communicate effectively and work well in a team environment
Friendly, outgoing, and engaging personality
Excellent professional written and verbal communication skills
Organized with an eye for detail
Must practice good personal hygiene, be neatly groomed, and be in uniform
GED or high school diploma
Preferred: Housekeeping experience (cleaning, environmental services, custodian, janitorial, room attendant, floor care technician, hotel operations, patient care, patient experience, healthcare)
Benefits
We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.
Paid Time Off
Medical
Dental
401K
Short Term Disability
Voluntary Life
Safety Incentive Program
Important to Know
Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.
Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
About HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.