Position Title: Patient Care Advocate
Work Location: Remote - Pacific time zone (must work PST hours)
Assignment Duration: 8 Months
Work Schedule: 8 hours per day. No overtime
Work Arrangement: Remote
Position Summary:Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and telephonic interaction.Serves to collaborate with providers to improve HEDIS measures and provide education for HEDIS measures and coding.
Background & Context:The team's purpose is to make outreach calls to members, educate them on the importance of preventative care and screenings, address all member needs, and create positive experiences. Backfill role.
Key Responsibilities:
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.