Are you an energetic and detail-oriented individual with a passion for providing exceptional customer service?
At TruBlu Dentistry, part of Areo Dental Group, we are looking for an awesome Bilingual Receptionist/Patient Coordinator to join our growing team. As a rapidly expanding multi practice group, we are more than just a dental practice—we’re a community of collaborative partners dedicated to helping each other grow while providing outstanding care to our patients.
Why TruBlu Dentistry and Areo Dental Group?
Your Role:
As the BIlingual Receptionist/Patient Coordinator at TruBlu Dentistry, you will play a key role in providing a seamless patient experience by managing a variety of important tasks:
- Reception Duties: Greet patients, answer phones, check patients in and out, handle insurance verifications, and manage appointment scheduling.
- Present Treatment Options: Clearly present treatment plans and financial options to patients.
- Remove Barriers to Care: Find ways to say "YES!" and help patients get started on their treatment plans.
- Collaborate with the Team: Work closely with the Practice Manager to ensure smooth scheduling, patient follow-ups, and clear communication.
- Meet and Exceed Goals: Be accountable for achieving daily, weekly, and monthly goals.
- Be a Culture Champion: Support and represent the company both verbally and through your actions.
- Deliver Outstanding Service: Provide a “red carpet” experience to every patient, ensuring they feel heard, cared for, and valued.
Skills/Qualities We’re Looking For:
- Excellent phone skills and a professional, courteous demeanor.
- A positive, upbeat attitude even in a busy environment.
- Strong time management and organizational skills.
- Attention to detail and ability to handle multiple tasks efficiently.
- Self-accountability and reliability.
- Empathy and a sincere, trustworthy attitude when interacting with patients and the team.
- Ability to maintain confidentiality and communicate effectively with patients and managers.
Position Details:
- Full-Time Position: Monday to Friday with some Saturday availability; there may be availability for a flexible split schedule.
Ready to Join Our Amazing Team?
If you’re looking for an opportunity to grow with a supportive team and a company that values your contributions, we want to hear from you!
Apply today and become a key member of our team at TruBlu Burbank!
Areo Dental Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based on disability.