Patient Care Attendant

VCA Hanson Animal Hospital is hiring a full time Patient Care Attendant to join our team! Located in beautiful Hanson Massachusetts. We are proud to serve the communities of Hanson, Pembroke, Halifax, East Bridgewater, Kingston and surrounding areas.

About Us

We are a busy 7-doctor full service veterinary hospital open 7 days a week. We provide top quality veterinary services including wellness exams, preventative care, vaccines, diagnostic services, surgical laser procedures, spays, neuters, dental procedures and exotic surgery like pocket pet and pot bellied pig spays/neuters.

VCA Hanson is also a boarding facility with overnight accommodations available for dogs, cats and exotics.

Check out our website here: https://vcahospitals.com/hanson

Schedule: Full time: Saturday, Monday, Wednesday

Compensation: $18 - $21 / hr Is based on skill set, and experience

We are seeking a compassionate, dependable Patient Care Attendant to join our veterinary team. This role is ideal for someone who is passionate about animal care and understands the importance of excellent customer service. Our Animal Care Attendants play a key role in supporting our medical team while also helping create a positive, reassuring experience for our clients and their pets.

You will be responsible for the daily care of boarded and hospitalized pets, maintaining a clean and safe hospital environment, and interacting professionally with clients and team members. Every interaction-whether with a pet, a client, or a coworker-matters.

Key Responsibilities

• Provide daily care for dogs and cats, including feeding, walking, bathing, and monitoring comfort and well-being
• Clean and sanitize cages, kennels, treatment areas, and hospital spaces
• Maintain laundry and general cleanliness throughout the hospital
• Assist veterinarians and veterinary technicians as needed
• Greet and interact with clients in a friendly, professional, and compassionate manner
• Communicate observations or concerns about pets clearly and promptly to the medical team
• Uphold hospital standards for safety, cleanliness, and client service

Customer Service Expectations

• Treat every pet as an individual and every client with kindness, respect, and empathy
• Represent the hospital positively through professional appearance, communication, and behavior
• Help ensure clients feel confident and comfortable leaving their pets in our care

What We're Looking For

• A genuine love for animals and commitment to high-quality care
• Strong customer service and communication skills
• Reliability, attention to detail, and a positive attitude
• Ability to perform physical tasks including standing, walking, lifting, and cleaning throughout the shift
• Previous animal care, kennel, or customer service experience is a plus, but not required-we are happy to train the right candidate

VCA Hanson Animal Hospital, the following principles guide our progress:

• We strive to provide the highest standards in small animal medicine in order to maintain quality health and longevity for our patients.
• We understand that pets are an essential part of the family and strive to achieve an exceptional client experience through communication, education and consistently exceeding the client's expectations
• We strive to create a professional working environment that encourages and supports professional pride and development because we understand that employee development leads to a greater client experience.

VCA Total Rewards Benefits Package:

• Growth & leadership opportunities
• Medical, Dental & Vision
• Career development programs
• Veterinary Technician license reimbursement
• Generous hospital discounts and product discounts
• Employer-paid life, long- and short-term disability insurance
• Paid vacation and sick time
• Paid parental leave
• 401(k)
• Free mental health resources and wellness subscriptions (Headspace)
• Referral bonuses
• Infertility benefits
• Competitive wage

Why VCA

At VCA Animal Hospitals, we are passionate about supporting our technicians and assistants and are committed to your personal career development.

We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve.

Interested in this opportunity?

Apply!

We look forward to hearing from you.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com