Patient Care Coordinator

The Albuquerque Ambulatory Eye Surgery Center is a joint venture (Eye Associates of New Mexico, Presbyterian and other local Independent Ophthalmologists), out-patient ophthalmology surgery center designed to provide quality care to the community.

The onsite and full-time Patient Care Coordinator provides assistance to patients through the handling of their account (billing) and surgical experience through communication with surgery scheduling and nursing personnel. Promotes/facilitates accurate and timely unit communication, courteously greets and directs patients, answers telephones and efficiently processes information, effectively utilizes computer system to meet patient/unit needs. Responsible for medical record being complete and in order at discharge, Processes and organizes necessary paperwork/information to facilitate flow and performs other functions as required. 

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Works in conjunction with Billing Department for appropriate payment/co-pays.
• Checks in patients on Surgery Day and serves as a liaison with families, rides, Etc.
• Performs daily balancing-out function, including posting of payments, bank deposits and receipts to AO for billing
• Serves on corporate committees as assigned
• Serves as a patient advocate when patients call
• Collects patients’ portion and verifies demographics with each incoming patient 
• Maintains Schedule in SIS at least one month out for independent Surgeon scheduled cases
• Maintains Schedule in SIS for same day or add on cases within designated time frame in conjunction with Administrative Office
• Posts daily payments
• Files and maintains tracking of completed and signed dictations and pathology
• Prepares charts for next day surgery including creating, labeling, verifying necessary data is present, medical clearance, INR, POA
• Maintenance of necessary office supply orders.
• Responsible for pulling medical records and doctor requests as needed
• The annual completion of assigned Learning Management System (LMS) courses is mandatory.  Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment.
• The annual completion of assigned Learning Management System (LMS) courses is mandatory.  Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment. 

SKILLS/QUALIFICATIONS:

• Job requires a high school diploma. 
• Knowledge of Medical Terminology with 2 years of healthcare experience preferred 

WHAT WE OFFER:

• No nights, no weekends, no holidays
• No on-call
• Paid time off (PTO) 
• Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!)
• Medical and Dental 
• Generous Vision benefits for you and your dependents
• Education Assistance Program
• 401(k) and Roth Program 
• Flexible Spending Account (FSA) 
• Company paid Basic Life and AD&D Insurance
• Voluntary Supplemental Life and AD&D  
• Free Calm app
• Financial Wellness Program
• Identity Theft Protection Plan
• Employee Assistance Program 
• and more!

The Albuquerque Ambulatory Eye Surgery Center  is a safe team oriented culture supporting a drug-free work environment. To learn more about this position and our organization, please visit https://www.aaescnm.com 

AA/EOE/Disability. Eye Associates of New Mexico is a drug and tobacco-free employer

Req 2897