Patient Care Coordinator at UnitedHealth Group
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Patient Care Coordinator
Bay Shore New York
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Caring. Connecting. Growing together.
With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.
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Patient Care Coordinator
Requisition number 2357082
Job category Healthcare Delivery
Primary location Bay Shore NY
Date posted 05042026
Overtime status Non-exempt
Travel No
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Optum NYNJ is seeking a Patient Care Coordinatorto join our team in Bayshore NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team youll be an integral part of our vision to make healthcare better for everyone.
At Optum youll have the clinical resources data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be whileCaring. Connecting. Growing together.
Allergy and Asthma Care of New York Bayshore part of Optum has an immediate opening for a friendly patient focused and detailed orientedPatient Care Coordinatorto join our team. Patient Care Coordinatoris responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial clinical and service goals.
Schedule This is a 37.5-hour work week Mon 9am - 5pm Tuesday 9am -7pm Wed 9am -5.30pm Thurs 11am-7pm Friday 9am - 2.30pm
Location 650 E. Main Street Bayshore NY 11706
Primary Responsibilities
Greet patients and conduct check-in and check-out process.
Obtain accurate and updated patient information such as name address insurance information
Perform insurance verification on the date of service
Scheduling appointments and procedures in an organized and efficient manner
Answering incoming and outgoing telephone calls promptly and courteously
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Ability to maintain a work queue list- complete any pending actions ie referrals scheduling appointments
Obtain patient signatures for required documents
Confirms and schedule appointments
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner such as scheduling specialist appointments
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient family team members and other health care professionals as evidenced by documentation case conferences communication notes and evaluations
Comply with administrative policies to ensure quality of care
All employees are expected to keep abreast on current medical requirements relevant to their position which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Ability to cover other practices as needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings include
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401k Savings Plan Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits pet insurance legal insurance LTC Insurance etc.
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.